Shopify maintenance plans
Monitoring, backups, updates and fixes on a flat monthly plan, so your store stops being the thing you worry about at night.
Why stores break
Shopify itself rarely fails. What fails is everything layered on top: app updates that conflict with the theme, a checkout script added two years ago, code from a developer who left. Maintenance is the discipline of catching those failures before your customers do.
How the plan works
I monitor uptime and errors around the clock, take daily offsite backups, apply theme and app updates after testing them, and patch security issues as they surface. Fix requests go into a queue with a turnaround you get in writing, and every month you get a health report in plain language.
What is included
- Uptime and error monitoring
- Daily offsite backups
- Theme and app updates, tested first
- Security patching
- Performance budget enforced on every change
- Fix requests with guaranteed turnaround
- Monthly health report
Where to start
This service runs inside the Care plan and up. The audit comes first either way: $350, delivered in 5 business days. Credited in full toward your first month when you subscribe to a retainer within 60 days of paying for the audit.
Case studies publish when numbers are verified. Until then, the fastest way to see how I work is the $350 audit.